Privacy Policy

Last updated: 21 May 2026

Nexus Solutions WA Pty Limited (ABN 59 676 868 107) (“Nexus Solutions WA”, “we”, “us”, or “our”) is committed to protecting your privacy. ProField is a product owned and operated by Nexus Solutions WA. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website at profield.com.au or use the ProField application and services (the “Services”).

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Services, you consent to the practices described in this policy.

1. Information we collect

Information you provide to us

  • Contact and registration details — such as your name, email address, and trade or business type — when you sign up, register your interest, or contact us.
  • Account information when you create or access a ProField account.
  • Any other information you choose to provide, for example when you communicate with us.

Information from third-party sign-in providers

When you sign in using a third-party identity provider (Google, Microsoft, or Facebook), we receive basic profile information from that provider, such as your name and email address. We do not receive or store the password you use with those services.

Information collected automatically

When you visit our website we may automatically collect technical information, including your IP address, browser type and version, device information, and details about how you interact with our site.

2. How we use your information

We use personal information to:

  • provide, operate, and improve our Services;
  • create and manage your account;
  • respond to your enquiries and provide customer support;
  • send you service-related communications and, where you have consented, marketing communications;
  • maintain the security and integrity of our Services; and
  • comply with our legal obligations.

3. Disclosure of your information

We do not sell your personal information. We may disclose it to:

  • service providers and technology partners who help us operate our Services, including Microsoft (Azure cloud hosting and identity services);
  • identity providers (Google, Microsoft, Facebook) for the purpose of authenticating your sign-in;
  • professional advisers, regulators, or law enforcement where required or authorised by law; and
  • a purchaser or successor in the event of a business sale or restructure.

4. Data storage and security

Your personal information is stored using Microsoft Azure, with our primary database located in an Australian Azure region. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure — including encryption in transit and at rest, access controls, and secure authentication. However, no method of transmission or storage is completely secure.

5. Overseas disclosure

We primarily store and process personal information in Australia. Some of our service providers may process limited information overseas. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

6. Cookies

Our website uses cookies and similar technologies to enable core functionality, remember your preferences, and understand how our site is used. You can control cookies through your browser settings, although disabling them may affect site functionality.

7. Data retention

We retain personal information for as long as necessary to provide our Services and fulfil the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Your rights

Under the Australian Privacy Principles, you have the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or out-of-date information;
  • opt out of marketing communications at any time; and
  • make a complaint about how we have handled your personal information.

To exercise any of these rights, please contact us using the details below.

9. Children’s privacy

Our Services are intended for business use and are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “Last updated” date revised accordingly.

11. Contact us

If you have questions about this policy or wish to exercise your privacy rights, contact us at:

Nexus Solutions WA Pty Limited
ProField — a product of Nexus Solutions WA
Email: privacy@profield.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.